Videos & content library · Subtitles & AI tools
Add subtitles and captions to a video
Give members subtitles by generating them automatically at upload or uploading your own caption files — in as many languages as you like. The player picks them up automatically.
Two ways to get subtitles
The easiest route is the Auto-transcription checkbox on the upload page: subtitles are generated in the language detected in the video (billed separately by the video host). The second route is uploading your own caption file — ideal when you already have professionally made captions or want extra languages.
Upload a caption file
Every video has a Subtitles tab. Enter a language code (like "en" or "es"), a label members will see in the player (like "English"), and choose a .vtt or .srt file up to 2 MB. Click "Upload subtitles" and the track is stored with your video — the player loads it automatically, no extra setup.
Repeat for as many languages as you want; each language gets its own track, and uploading again for the same language replaces the old file.
Manage your tracks
The Subtitles tab lists every track with its label and language code. Click "Delete" next to a track to remove it — you'll be asked to confirm.
Subtitles unlock more than accessibility
A caption track doubles as the video's transcript, which powers the transcript workspace, AI-generated chapters and marketing content, and — if you enable it — public transcript pages that bring in search traffic while the video itself stays members-only.
Step by step
- Open the video from Content → Videos.
- Go to the Subtitles tab.
- Enter the language code (for example "en") and a label such as "English".
- Choose a .vtt or .srt file (up to 2 MB).
- Click "Upload subtitles".
- Repeat for more languages, or use "Delete" to remove a track.
Good to know
- Use clear labels — members see them in the player's subtitle menu.
- Uploading a new file for an existing language code replaces that track.
- Even if your audience shares one language, captions help members watching in quiet environments — and feed the AI tools.