Community & engagement · Comments & chat
Turn on Global live chat across all your classes
Global live chat makes the chat under every video show recent comments from your whole library — each tagged with a clickable class title — so even a quiet platform feels alive.
What Global live chat does
Normally, each video has its own comment stream. With Global live chat on, the chat under every video shows the most recent comments from across all your classes in one rolling feed. Each message is tagged with the class it was posted on, and the class title is clickable — so a member who sees an interesting conversation can jump straight to that class.
New messages appear within seconds without a page reload, and a typing indicator shows when someone is writing. Replies stay attached to the class where the conversation started, so threads keep their context.
When to use it
This setting shines when your library is new or your audience is small: instead of thirty silent comment sections, members see one busy stream everywhere they go. It also works as a discovery engine, since clickable class titles constantly expose members to videos they haven't watched.
If your community is large and each class already has healthy discussion, you may prefer the default per-video chat so conversations stay focused. You can switch back anytime — it's just a toggle.
Step by step
- Go to Settings → Pages and sections.
- Turn on "Global live chat" (it's off by default).
- Open any class on your member site to see the chat now showing comments from all classes, each with a clickable class title.
Good to know
- Post a comment on a popular class right after enabling it — your message instantly appears under every video.
- Moderation still applies: hiding a comment removes it from the global stream too.
Related articles
Video comments: replies, likes, reports and moderation
Every class has a comment section where members can post, reply, like, and attach images. You moderate with a report queue, reversible hiding, and deletion — and unanswered comments surface in your inbox.
How the notifications bell keeps members in the loop
Members get a bell in the header that alerts them to new classes, replies to their comments, answers to their messages, and your broadcasts — automatically, with nothing to configure.
