AI assistant · Getting started
Meet your AI assistant
Your platform includes an AI assistant (Benny by default) that actually does things: it reports on your business, manages members, generates content and images, and emails members with your approval. Here is what it can do and where to find it.
What the assistant is
Every platform on the Pro Max plan includes a built-in AI assistant. Its default name is Benny, but you can rename it and give it your own avatar so it matches your brand.
Unlike a simple chatbot, the assistant takes real action on your platform. You ask in plain language — 'how many members do I have?', 'invite anna@example.com with free access', 'write a blog post from my newest class' — and it carries the task out and reports back. It remembers your conversation, so you can keep refining with follow-up messages.
What it can do
Reporting: member counts, sales, revenue, plan breakdowns, top-performing classes and programs, recent leads, and what came in from members today.
Member management: create and invite members (including with free access), update contact details, manage tags, grant memberships and bundle access, and troubleshoot why someone sees the paywall.
Content and images: video descriptions, blog posts, Instagram hooks, SEO data, thumbnails, hero images and social graphics — written work lands in Drafts for your review first.
Email: when you turn the email feature on, the assistant can email individual members or small groups, always showing you a preview and waiting for your yes before anything is sent.
Where to find it
The assistant greets you right at the top of your admin dashboard with a chat box, quick-start suggestion chips (like 'Summarize recent activity' and 'Top performing programs'), and a snapshot of your last 30 days.
For longer sessions, open the full AI Assistant page from the bottom of the admin sidebar, or click Expand to work in fullscreen. Your conversation follows you between views, and New chat starts fresh whenever you want.
Built-in guardrails
The assistant asks for confirmation before risky actions, only reports success when an action actually completed, and works within daily safety limits on things like email volume and image generation. If it ever gives a wrong answer, use the Train button to send the conversation to the AutoCreator team so it improves.
Step by step
- Open your admin dashboard — the assistant chat sits at the top.
- Type a question or click one of the suggestion chips.
- Click Expand for fullscreen, or open AI Assistant from the bottom of the sidebar for the full page.
- Use New chat whenever you want to start a fresh conversation.
Good to know
- Start with the suggestion chips on the dashboard — they are a quick way to learn what the assistant can do.
- Lean on the assistant whenever a task would take a lot of clicks: setup, content, member admin and reporting.
Related articles
Rename your assistant and set an avatar
The assistant is called Benny by default, but you can give it any name (up to 40 characters) and upload a custom avatar so it feels like part of your brand. Set it during signup or change it anytime in Settings.
Train your assistant when it gets something wrong
If the assistant gives a wrong or unhelpful answer, click the Train button to send the conversation to the AutoCreator team. Your submission is used to improve the assistant for everyone — no email goes to your members.
How your assistant stays safe and honest
The assistant follows strict rules: it confirms before risky actions, only claims success when an action actually completed, and works within daily safety limits on emails, images, and destructive operations. Here is how those guardrails work.